Cookie Policy
COOKIE POLICY – CHENZO
Last updated: September 2, 2026
This Cookie Policy describes the use of cookies and similar technologies on the website chenzo.it, operated by CHENZO S.r.l., with registered office in Traversa II Detta Casillo 6, 80144 Naples (NA), VAT no. 06956681214.
This policy supplements the Privacy Policy available on the website.
1. What are cookies
Cookies are small text files that are stored on the user's device while browsing a website.
Cookies and similar technologies can be used to enable the correct functioning of the website, remember certain preferences, analyze website usage and, with prior consent when required, personalize content and marketing activities.
2. Categories of cookies used
The CHENZO website uses cookies and similar technologies belonging to the following categories.
Necessary cookies
These cookies are necessary for the proper functioning of the website and to enable the use of its features, such as, for example, navigation, cart management, checkout, security, authentication, and management of privacy-related preferences.
Since they are strictly necessary for the provision of the services requested by the user, their use does not require prior consent, without prejudice to the obligation of disclosure.
Personalization cookies
These cookies allow information about user choices and interactions to be stored in order to personalize the browsing experience and subsequent visits to the website.
These cookies are used, when required by applicable law, only with the user's prior consent.
Marketing cookies
These cookies may be used by CHENZO and its partners to measure and optimize advertising activities, display relevant ads, and evaluate the effectiveness of advertising campaigns.
They may also enable remarketing or retargeting activities on third-party websites and platforms.
These tools are activated, when required by applicable law, only after the user has given their consent.
Analytics cookies
These cookies allow information about the use of the website to be collected, such as pages visited and how the online store is interacted with, in order to analyze its performance and identify any areas for improvement.
When such tools cannot be considered technical or equivalent to technical under applicable law, they are used with the user's prior consent. The Garante (Italian Data Protection Authority) provides specific conditions for certain analytics cookies to be equated with technical cookies.
3. Shopify
The CHENZO online store uses the Shopify platform.
Shopify may use cookies and other technologies necessary to provide and improve online store services, including tools related to website operation, security, checkout, analytics, and, where permitted, personalization and marketing.
Shopify's integrated cookie banner manages Shopify-specific tools, including cookies and Shopify Pixels. Any third-party cookies or pixels installed through applications or integrations may require further configuration to comply with the consent preferences expressed by the user.
4. Managing preferences
Upon first accessing the website, in geographical areas where required, a banner is displayed through which the user can:
- accept all cookies;
- reject non-necessary cookies;
- separately manage their preferences regarding Personalization, Marketing, and Analytics.
Strictly necessary cookies remain active as they are essential for the website's operation.
The user can modify their preferences through the privacy management tools provided on the website.
Rejecting non-necessary cookies does not prevent access to the essential functions of the online store. The Garante (Italian Data Protection Authority) establishes, as a default setting, that no tracking tools other than technical ones should be installed upon first access before consent is obtained, when required.
5. Third-party cookies and services
Some website functionalities may be provided through third-party services, including platforms used for e-commerce operation, payments, analytics, marketing, advertising, and integrations with other services.
Such parties may use cookies or similar technologies according to their respective privacy and cookie policies.
The categories and tools actually used may vary over time depending on the services and applications active on the store.
6. Cookie duration
The duration of cookies varies depending on their type and purpose.
Some cookies are deleted at the end of the browsing session, while others may remain stored for a subsequent period.
The duration of cookies and other tracking tools is determined in relation to the purposes pursued and the configurations of the services used, in compliance with applicable law.
7. Legal basis
For cookies and tools strictly necessary for the operation of the website, prior consent is not required in cases provided for by law.
For non-necessary cookies and other tracking tools, the legal basis is the user's consent when required by applicable law.
Consent can be modified or revoked through the preference management tools available on the website.
8. User rights
In relation to the processing of personal data, the user can exercise the rights recognized by applicable personal data protection law, within the limits and conditions provided therein.
For more information on the processing of personal data and the exercise of your rights, the user can consult the Privacy Policy available on the website.
9. Changes to the Cookie Policy
CHENZO may periodically update this Cookie Policy to adapt it to regulatory, technical, or service-related changes used on the website.
The updated version will be published on this page indicating the date of the last update.
10. Data Controller and contacts
CHENZO S.r.l.
Traversa II Detta Casillo 6
80144 Naples (NA) – Italy
VAT no.: 06956681214
Email: eshop@chenzo.it
For privacy, cookie, or personal data protection rights inquiries, you can contact CHENZO at the email address provided above.